Client Process

 Everything starts with a conversation. Whether you reach out by phone, email, or our website form, we take the time to understand your goals, style, and the project you have in mind. We’ll ask a few key questions to determine the scope and next steps. 

 We meet at your home to walk the space, discuss design ideas, review materials, and understand what’s most important to you. This is where we take measurements, ask questions, and offer professional recommendations based on your vision and budget. 

 After our visit, we provide a clear, written proposal outlining the scope of work, materials, timeline, and pricing. No surprises, no guesswork — just an honest breakdown of what your project includes. 

 Once the proposal is approved, we secure your spot on our schedule and collect a standard deposit to begin planning and ordering materials. You’ll receive a projected start date and an overview of the workflow. 

 For custom cabinetry or built-ins, we create drawings, layouts, or renderings to ensure everything is aligned before fabrication begins. This step ensures you can visualize the final product and approve details before we start building. 

This is where the magic happens. Whether we’re fabricating in the shop or working on-site, we focus on precision, cleanliness, and communication. We keep you informed as your project progresses.

 We install your project with the same care and attention to detail that goes into building it. Our team respects your home, keeps the job site clean, and ensures everything fits and functions exactly as it should. 

 Once the project is complete, we review the work together, address any final details, and make sure you’re 100% satisfied. Our goal is a finished product that exceeds expectations and lasts for years. 

 Even after the job is complete, we’re here for you. Whether it’s future projects, questions, or adjustments, you can always count on Turner Woodworks.